AVIATION SERVICES PERSONIFIED

BECAUSE YOUR REPUTATION IS TIED TO THE QUALITY OF THE OPERATION

ABOUT US

OUR STORY

Whenever I am asked to share my story, I can't help but smile. It's the tale of a guy who started with nothing, stumbled upon a job in aviation, and uncovered a passion for an industry that continues to captivate me.

Years ago, I navigated through various jobs - from dishwashing and hotel clerk to collections and pizza delivery. I even ventured into fiber optic cabling and briefly tried my hand at modeling scouting. Despite my efforts, I found myself out of work and drowning in debt.

Feeling lost, I turned to my lifelong fascination with aviation and applied for a job at a local airport. A ground handling company was hiring passenger service agents, and although I wasn't entirely sure what the role entailed, I knew I wanted it. Little did I know, that decision would change my life in ways I had never imagined.

EXPERIENCE

I seamlessly transitioned into the industry, quickly assuming responsibilities and excelling in my role. Within months, I progressed from being the "new guy" to managing 60 to 70-hour work weeks and eventually becoming a shift manager. I immersed myself in the airline industry, dedicating myself entirely to the job. Despite facing financial challenges, such as struggling to pay rent and buy food, I remained focused and made a lasting impression on several airline managers.

Opportunity knocked when one manager offered me a chance to transition from ground handling to airline operations at a reputable charter airline. Less than a year later, with his departure, I was promoted to his position, managing charter operations worldwide. This role provided me with invaluable experience and the freedom to coordinate diverse charter operations across the globe.

After several years of managing charter operations, I decided to take a leap and become an independent contractor, embracing new challenges and opportunities in the ever-evolving airline industry.

MISSION

Success came quickly, and in July 2007, Elite Operations was born. Today, Elite Operations, Inc. comprises over 40 highly-skilled professionals, including many former long-standing airline managers and directors. Our team also includes an energetic and worldly group, collectively holding more than 100 years of global scheduled and charter operations experience.

With team members situated throughout the country and capable of traveling anywhere, Elite Operations is uniquely qualified to work within our clients' budgets. We offer the flexibility to maintain current staffing levels where they are most needed, while ensuring your customers receive an exceptional experience.

In today’s fast-paced, ever-changing business environment, Elite Operations closely collaborates with Ido Reem, CEO of Reem Aviation Security Consultants LLC, formerly with EL AL Israel Airlines Security Department. As a trusted advisor, Reem assists Elite Operations in remaining within regulatory compliance on all TSA matters.


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