Privacy Policy

Last updated: October 19, 2026

Elite Operations, Inc. ("Elite Operations," "we," "us") respects your privacy. This Privacy Policy explains what information we collect through our website and communications, how we use it, and the choices you have.

Information We Collect

• Contact details you submit through our forms or calendar, such as your name, email address, phone number, and company name.
• Message content you send us, including inquiries and quote requests.
• Scheduling information, such as the appointment times you choose.
• Technical data collected automatically, such as IP address, browser type, device information, and pages visited, through cookies and similar technologies.
• Text message records, including your opt-in consent, your phone number, and the messages we exchange.

How We Use Your Information

• To respond to your inquiries and provide requested quotes and services.
• To schedule, confirm, and remind you of calls and appointments.
• To send coverage and operations updates related to our services.
• To operate, secure, and improve our website and services.
• To comply with legal obligations and enforce our terms.

Text Messaging (SMS)

If you opt in, we send text messages about scheduling reminders and coverage and operations updates. Consent to receive text messages is not a condition of any purchase. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. See our SMS Terms for details.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

How We Share Information

We do not sell your personal information. We may share information with service providers who help us operate our website, scheduling, and communications, and who are bound to protect it, and when required by law. The sharing limits for mobile information described above apply in all cases.

Data Retention and Security

We keep personal information only as long as needed for the purposes described here or as required by law, and we use reasonable administrative and technical safeguards to protect it. No method of transmission or storage is completely secure.

Your Choices

You may contact us to access, correct, or delete your personal information, or to stop receiving emails or text messages. For text messages, reply STOP at any time.

Children

Our services are not directed to children under 13, and we do not knowingly collect their information.

Changes to This Policy

We may update this policy from time to time. The "Last updated" date above shows the latest revision.

Contact Us

Questions about this Privacy Policy? Contact us:

Elite Operations, Inc.
502 W 7th St, Ste 100, Erie, PA 16502
Email: [email protected]
Phone: 1-443-676-5904